Frequently asked questions
Do you ship free within Australia?
Yes. Delivery to Australian street addresses is included in the price. There is no freight line at checkout.
How do I pay?
Guest checkout, then card via Stripe or PayPal. We never store card numbers.
Do I need an account?
No. You need an email address so we can send the order and the tracking.
Which robot should I start with?
The Saros Z70 if you want the arm and the 7.98 cm body. The X50 Ultra if thresholds and mopping edges matter. The X50 Cyber if you want the Dreame platform at the sharpest price in this floor.
What if the robot is faulty?
Australian Consumer Law applies. Email returns@remotevacuum.com.au with the order number and what failed.